Effective Date: 9 Sep 2025
Last Updated: 9 Sep 2025
At Mardani Façade Ltd, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, engage with our services, or communicate with us. We take our responsibilities under the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018 seriously and are dedicated to ensuring your personal data is handled securely and transparently.
1. Who We Are
Mardani Façade Ltd provides specialist façade installation services across the UK. Our registered office is:
MARDANI FACADE LTD
- 6th Floor/37 Lombard Street London
- EC3V 9BQ GB
Company Number: 11840736
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: mardanifacade@gmail.com
Phone: 07508031549
2. Information We Collect
We may collect personal information directly from you when you:
- Visit our website
- Fill out a contact form
- Communicate with us via email, phone, or post
- Engage our services
The types of information we may collect include:
- Name and contact details (address, phone number, email)
- Company and job title (if relevant)
- Project or enquiry details
- Technical information (e.g., IP address, browser type, cookies)
We do not collect sensitive personal data unless required for contractual or legal purposes, and only with your explicit consent.
3. How We Use Your Information
We use your personal data to:
- Respond to enquiries and provide customer support
- Deliver our façade installation services
- Manage projects, contracts, and billing
- Communicate important updates about our services
- Improve our website and customer experience
- Meet our legal, regulatory, and contractual obligations
We will never sell your data to third parties.
4. Legal Basis for Processing
We process your data on one or more of the following legal bases:
- Contractual necessity – to perform our obligations under a contract with you
- Legitimate interests – to manage our business effectively, provided your rights are not overridden
- Consent – where you have explicitly agreed (e.g., subscribing to updates)
- Legal obligation – to comply with applicable laws and regulations
5. Sharing Your Information
We only share your personal data when necessary and with trusted third parties, such as:
- Subcontractors, suppliers, or service providers assisting in project delivery
- Professional advisors (e.g., accountants, auditors, insurers)
- IT and website support providers
- Regulatory authorities, where required by law
All third parties are required to handle your data securely and in compliance with UK data protection laws.
6. Data Storage and Security
Your personal information is stored securely on systems protected by encryption, firewalls, and access controls. We regularly review our security measures to reduce risks of data loss, misuse, or unauthorised access.
We retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or regulation.
7. Your Rights
Under UK GDPR, you have the following rights:
- The right to access your personal data
- The right to correct inaccurate or incomplete information
- The right to request deletion of your data (where applicable)
- The right to restrict processing of your data
- The right to data portability
- The right to object to processing based on legitimate interests
- The right to withdraw consent at any time (if processing is based on consent)
To exercise any of these rights, please contact us using the details provided above. We will respond within the statutory timeframes.
8. Cookies and Website Usage
Our website may use cookies and tracking technologies to enhance user experience, analyse traffic, and improve site performance. You can manage your cookie preferences through your browser settings.
For more details, please see our Cookie Policy.
9. International Transfers
We primarily process and store data within the UK. If data is transferred outside the UK, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with the revised “Last Updated” date.
11. How to Contact Us
If you have any concerns or complaints about how we handle your personal data, please contact us first so we can address your concerns.
If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority:
https://www.ico.org.uk
